At DORVALINTHO, we accept returns within 30 days of the original purchase date, provided the items are in their original condition, unused, and accompanied by all original packaging and tags.
Certain products are exempt from being returned, including:
Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
If you need to exchange an item for the same product, please contact our customer service at [email protected] to arrange the exchange.
To return your product, you should mail it to: DORVALINTHO Returns, 123 Commerce Street, Suite 100, Springfield, IL 62704, USA.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.